Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be returned in the same condition in which it was received, with all included accessories, manuals, components, inserts, and original packaging when applicable. Items must not show damage, alteration, missing parts, or use beyond what is reasonably necessary to inspect the item. Products sold as factory refurbished, open box, discontinued inventory, or other specific conditions must be returned in substantially the same condition in which they were delivered.

To start a return, contact us at snipesexpress22@gmail.com. Returns must be authorized before being shipped. If your return is accepted, we will provide return instructions and the appropriate return address.

If the return is due to an incorrect item, shipping damage, or an item that materially differs from the listing, SnipesExpress will provide appropriate return-shipping instructions. For returns based on buyer preference, change of mind, or similar reasons not caused by an error on our part, the customer may be responsible for return shipping. If we provide a prepaid label for a buyer-responsible return, the label cost may be deducted from the refund where permitted.

Items sent back without first requesting and receiving return authorization may not be accepted.

Restocking fee

For eligible returns based on buyer preference or change of mind, a restocking fee of 10% of the product price applies.

Refund processing

Once your eligible return is received and approved, we process your refund within 5 days. Your bank or payment provider may take additional time to post the refund.

Exchanges

We accept exchange requests within 30 days after delivery, subject to availability and the same return eligibility requirements. Contact snipesexpress22@gmail.com for authorization and mailing instructions before sending an item back.